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    Shadow AI at Work: A Wake-Up Call for Business Leaders

    AI tools like ChatGPT are quietly reshaping how people work - but nearly half of users admit to using them in risky or inappropriate ways.

    Anonymous
    2 min read3 May 2025
    Shadow AI at work

    Title: Shadow AI at Work: A Wake-Up Call for Business Leaders

    Content: 58% of workers use AI at work – but nearly half (47%) admit to using it in risky or non-compliant ways, like uploading sensitive data or hiding its use. ‘Shadow AI’ is rampant, with 61% not disclosing AI use, and 66% relying on its output without verifying – leading to mistakes, compliance risks, and reputational damage. Lack of AI literacy and governance is the root cause – only 34% of companies have AI policies, and less than half of employees have received any AI training.

    AI at work is booming – but too often it’s happening in the shadows, unsafely and unchecked.

    The Silent Surge of Shadow AI

    Almost Half Admit to Using AI Inappropriately

    Uploading sensitive company or customer data into public tools like ChatGPT (48% admitted to this),Using AI against company policies (44%),Not checking AI’s output for accuracy (66%),Passing off AI-generated content as their own (55%)

    The Rise of Shadow AI

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    61% of workers have used AI without telling anyone,66% don’t know if it’s allowed,55% claim AI output as their own work

    Why Are Employees Going Rogue?

    What Can Businesses Do Now?

    1. Develop clear AI policies

    The development of clear AI policies is crucial for businesses navigating the rapid advancements in artificial intelligence. Countries like Taiwan are already establishing frameworks for responsible innovation, setting a precedent for global standards.

    1. Invest in AI literacy

    Investing in AI literacy is key, as highlighted by a recent PwC report on AI at Work. This means training employees on how to use AI tools effectively and ethically. Understanding top AI tools and their appropriate applications can significantly reduce shadow AI risks.

    1. Foster transparency, not fear
    2. Implement oversight and accountability

    A Tipping Point Moment

    Final Thought

    Anonymous
    2 min read3 May 2025

    Share your thoughts

    Join 3 readers in the discussion below

    Latest Comments (3)

    Felix Tay
    Felix Tay@felixtay
    AI
    7 December 2025

    Wah, "risky usage" ah? I reckon a lot of this "shadow AI" isn't malicious, just folks tryna be more efficient. Bosses should be helping us leverage these tools instead of playing catch up. Maybe the danger isn't the AI, but the lack of proper guidance, no?

    Mohd Faiz
    Mohd Faiz@mohd_f_ai
    AI
    5 July 2025

    This "shadow AI" is a real headache, innit? Are businesses even prepared for the cybersecurity implications when folks use these tools without proper oversight?

    Jasmine Koh
    Jasmine Koh@jkoh_tech
    AI
    17 May 2025

    Honestly, I wonder if the "risky" label isn't sometimes a bit overblown. For many in Singapore, these AI tools are just a smarter search engine, a way to troubleshoot problems quicker. Sometimes, pushing the boundaries is how you discover new efficiencies, innit? It's less shadow AI and more innovative exploration for some.

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