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AI is Revolutionising Air Travel with United Airlines

AI is revolutionising United Airlines, enhancing customer experience, operations, and flight management.

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AI United Airlines

TL/DR:

  • United Airlines leverages AI for chatbots, pilot announcements, and flight coordination
  • AI improves customer experience, operational efficiency, and flight management
  • Future plans include AI-powered flight options, pilot briefings, and more

Artificial Intelligence (AI) and Artificial General Intelligence (AGI) are transforming industries across the globe, and the airline sector is no exception. In Asia, United Airlines is harnessing the power of AI to revolutionise customer experience, operational efficiency, and flight management.

AI Takes Off at United Airlines

When you board a United Airlines flight, AI is working behind the scenes to ensure a smooth journey. From coordinating carry-on bag space to seating arrangements, AI facilitates communication between gate agents, flight attendants, and other staff through a chatroom. AI also generates messages to inform passengers of flight delays and provides real-time data to dispatchers for crew management.

Jason Birnbaum, United’s CIO, leads a team responsible for the technology that powers these AI-driven improvements. With a background in GE, Birnbaum joined United in 2015 and has since launched AI and machine learning (ML) projects, such as ConnectionSaver, which proactively holds flights for passengers with tight connections.

AI Enhancing Customer Experience and Operations

United Airlines is betting big on AI to improve customer experience and streamline operations. One example is the “Every flight has a story” initiative, which uses AI to generate personalised flight delay notifications. In the past, human agents wrote these messages, but now AI creates the vast majority of them, drawing data from the chat app and other sources.

The airline has also recently implemented an AI-powered chatbot on its website to assist customers with queries and support. In the future, United plans to introduce “Get Me Close,” an AI tool that suggests alternative airports during flight disruptions, providing customers with more options and flexibility.

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AI Empowering Pilots and Staff

AI is not only enhancing customer experience but also supporting United Airlines staff, including pilots. Generative AI technology is being explored to help pilots create engaging pre-takeoff briefings. This idea stemmed from a pilot’s suggestion to use AI for generating announcements, especially for those who may be introverted or prefer a structured script.

Moreover, AI could potentially summarise complex technical documents for pilots, making it easier for them to access and understand critical information. However, Birnbaum emphasises that any AI application involving pilots must comply with strict regulations and safety standards.

Conclusion: AI and United Airlines

As AI and AGI continue to advance, United Airlines is at the forefront of embracing these technologies to enhance customer experience, streamline operations, and support its staff. From AI-powered chatbots to personalised flight delay notifications, the airline is committed to leveraging AI to transform air travel in Asia and beyond.

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Samsung One UI 6.1 Upgrade Now for New AI Features

Discover the new AI-powered features of the One UI 6.1 upgrade for Samsung Galaxy devices: enhanced search, translation, and more.

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One UI 6.1 upgrade

TL;DR: Time for a Galaxy Device Upgrade

  • One UI 6.1 upgrade introduces new AI-powered features for Galaxy devices, including enhanced search capabilities, real-time translation, and advanced image editing tools.
  • The upgrade also includes new customisation options for the home screen, lock screen, and calendar, as well as improved data protection and health management features.
  • Users can now share files with other Android devices using Nearby Share, locate their devices with the Samsung Find app, and use passkeys for secure web sign-ins.

Implement Your Galaxy Device Upgrade Now to Samsung One UI 6.1 Upgrade

Are you ready to experience the future of technology? Samsung’s latest update for Galaxy devices introduces a range of new AI features that are sure to impress. From real-time translation of phone calls and in-person conversations to automatic transcription of voice recordings, these innovations are just the beginning of what AI has in store for us.

Galaxy AI One UI 6.1 Upgrade

Instantly search for anything on your screen

Circle to Search with Google lets you easily learn more about anything shown on your screen without switching apps. Just touch and hold the Home button or navigation handle, then circle anything on the screen to start a Google search.

Translate phone calls in real time

Need to call someone who doesn’t speak your language? No problem! Live translate provides real-time translation during calls. The other person on the call can hear what you say in their language, and you can hear their responses in your language. Translations will also appear on the screen.

Translate in-person conversations

The new Interpreter feature lets you translate a conversation any time you need to talk to someone who speaks another language. You can access Interpreter easily from the quick panel. Both people can hear translations read out loud in addition to reading them on the screen.

Translate text in pictures, signs, documents, and more

Instantly translate text wherever you find it. Just point your camera at the text you want to translate, then tap the T button to show more options. You can also translate text that appears in images in your Gallery.

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Summarise and translate webpages

Get the information you need quickly by summarising webpages with Browsing assist in Samsung Internet. You can reduce a long read into just the most important bullet points. You can also translate webpages into your language.

Note smarter, not harder

Note assist lets you do more than ever before in Samsung Notes. You can automatically format, summarise, correct, translate, and generate covers for your notes.

Automatically transcribe voice recordings

Use Transcript assist to convert recordings of meetings, lectures, voice memos, and more into text, then summarise them for quick review. You can even translate the transcripts and summaries to review them in other languages.

Do more with Samsung Keyboard

Change the tone of your writing to make it sound professional, casual, or ready to post on social media with Writing assist. You can also get spelling and grammar suggestions in addition to message translation in select chat and text messaging apps.

Reimagine your photos

Generative edit gives you more ways to edit your photos. You can move, remove, or resize the people and objects in your photos, then generate new background to fill in any missing pieces.

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Generate unique wallpapers

Use AI to generate unique wallpapers for your Home screen and Lock screen. Just choose a few keywords and let the AI take care of the rest.

Advanced intelligence settings

You have full control over which AI features you want to use and how they process your data. You can even block online processing of your data for all features with a single tap.

Create epic images with this Galaxy device upgrade

Effortlessly enhance your photos

Get special AI recommendations for enhancing your photos and videos. You’ll find options for adding star trails, colorising, and more. Suggestions appear when you tap the i button in Gallery.

Copy and paste from one image to another

Add a missing element to your picture. Just clip an object from an image in Gallery, then go to the image where you want to paste it and choose Paste from clipboard in the More options menu.

Easily create custom stickers

Creating custom stickers has never been easier. After you clip an image in Gallery, you can quickly turn it into a sticker and apply styles such as outline, cutout, vintage, and cartoon.

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More accurate image clipping

Get exactly the area you need to clip without any unwanted parts. When you clip an image in Gallery, you have the option of editing the selected area before you save it so you can get your selection just right.

The search screen has been redesigned to make it easier to use. Results are now categorized by type, such as people, places, albums, or stories.

Change playback speed

More videos now support changing the playback speed when you edit a video in Gallery. You can make your video play faster or slower in a specific section that you select or for the entire video.

Edit videos on multiple devices

You can now continue your edits on your phone, tablet, or PC. Export your Studio projects to a file that can be opened on other Galaxy devices.

Customise your Galaxy

New wallpaper editing features

Decorate your wallpaper however you like. When you select an image to use as your wallpaper, you can now apply frames and effects. When your wallpaper includes a person or animal, you can apply depth effects to make the subject stand out from the background.

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More widgets for your Lock screen

Additional widgets are available for your Lock screen so you can quickly check useful information without unlocking your phone. The new widgets include Weather, Samsung Health, Battery, Reminder, Calendar, and Clock.

Customise alarm alerts

Use an image, video, or AR emoji to create your own custom alert screens for each alarm. You can even change the layout of where the alarm information appears on the screen.

More stickers to personalise your calendar

You can now add up to 2 stickers for each date on your calendar. Stickers for events are now shown next to the event name in Month view.

Revamped Calendar settings

Calendar settings have been reorganized to be more intuitive. You can also set background colors and images for full-screen calendar alerts.

Customise reminder alerts

Create the right background for each of your reminders. You can now set colors and background images for full-screen reminder alerts.

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Do more with reminder categories

You can now choose a representative icon for each reminder category. You can also pin categories you use frequently to the top of the category list.

Turn modes on or off from the Home screen

Turn modes on and off more quickly than before. The new Mode widget lets you add modes directly to your Home screen.

Reorder your modes

You can now change the order that modes are listed on the Modes tab in Modes and Routines.

New routine conditions

You can now start a routine when an alarm of your choice starts ringing or when Smart View connects or disconnects.

Relumino outline

Turn on Relumino outline in Accessibility settings to highlight the outlines of objects in images and videos to make them easier to distinguish for people with low vision.

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Connect and share

Share with more devices

Quick Share has merged with Google’s Nearby Share. In addition to Galaxy devices, you can now share with other Android devices even without an internet connection.

Locate your devices

The new Samsung Find app lets you see where all your Galaxy devices are on a map any time. If you lose a device, additional features are available to help you find the device and protect your data.

Share your location with others

With Samsung Find, you can share your location with family, friends, or anyone that you trust. Share for a limited time or all the time. You’re always in control of who can see your location.

Child accounts

Parents can now create Samsung accounts for their children. Child accounts allow young users to use Galaxy apps and services in a safe environment with content that’s appropriate for their age.

Parental controls

Parents can control which content and features their children are allowed to access. This includes controlling purchases and downloads in the Galaxy Store, blocking harmful websites in Samsung Internet, and more.

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Family sharing

Family members can optionally share their location with each other in the Samsung Find app. Parents can also set a shared family payment method for the Galaxy Store and allow other family members to use it.

Sync Internet tab groups with other devices

Easily pick up where you left off during your last browsing session no matter which device you were using. Tab groups that you create on one device will appear in Samsung Internet on other Galaxy devices signed in to your Samsung account.

Protect your data

Enhanced data protection in Samsung Cloud

Rest assured that no one can access your data but you, even if there’s a data breach. You can turn on end-to-end encryption for data that’s synced with Samsung Cloud.

Fast and secure sign-ins with passkeys

Passkeys provide more security for web sign-ins without the need to remember complicated passwords. Use passkeys to sign in to supported websites with biometric authentication in Samsung Internet.

Manage your health

Enhanced exercise experience

Compete against your past running results in Samsung Health to try to beat your previous time. You can also crop exercises after you finish to remove any unnecessary time at the beginning or end.

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More options for daily activity targets

You now have more options for setting your daily activity targets in Samsung Health. If a step goal doesn’t work for you, you can change to floors climbed or active hours instead.

Improved cycle tracking

When you record your physical symptoms and moods, options you’ve used frequently in the past will appear at the top of the screen. You can also now set custom moods if the default options don’t match how you’re feeling.

Even More Improvements with this Galaxy Device One UI 6.1 upgrade

Easier to access Video call effects and Mic mode

Video call effects and Mic mode will now appear in the quick panel during voice and video calls so you can control how others see and hear you during calls. You can set a background color or image, focus on your voice by blocking background sounds, and more.

More information in the Weather widget

The weather widget will let you know when severe thunderstorms, snowfall, or other precipitation is on the forecast in your local area.

Voice input without leaving the keyboard

The keyboard now remains visible while using voice input so you can easily switch back to typing whenever you need to. Tap the mic button at the bottom of the screen to enter text using your voice at any time while using the keyboard.

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Open all minimised apps at once

A new button lets you reopen all of the minimised apps at once when you have more than one pop-up window minimised.

Google search suggestions in Finder

When you search using Finder, you’ll also get suggested web searches from Google.

More ways to protect your battery

Choose from 3 different protection options to help extend your battery’s lifespan. Basic protection keeps your charge between 95% and 100%. Adaptive protection pauses charging while you’re asleep and finishes charging just before you wake up. You can also choose to limit the maximum charge to 80% for maximum protection.

Easily add coupons and boarding passes to Samsung Wallet

When you take a screenshot that contains a coupon or boarding pass, a button will appear that lets you add it to Samsung Wallet.

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What are some ways you’re using AI in your daily life? Has Samsung’s AI feature roll out been helpful? Share your thoughts in the comments below, and don’t forget to subscribe for updates on the latest developments in AI and AGI.

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SQREEM Acquires TotallyAwesome to Revolutionise Youth Marketing

Youth marketing transforms as SQREEM and TotallyAwesome unite to create a safe, scalable and ethical platform for brands and agencies.

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SQREEM Acquires TotallyAwesome

TL;DR:

  • Singapore-based AI giant SQREEM acquires TotallyAwesome to create a youth safe marketing powerhouse
  • The acquisition combines advanced AI technology with extensive user reach and human-curated whitelists for enhanced ad safety
  • Rapid growth and strategic positioning pave the way for SQREEM to become ASEAN’s first profitable AI unicorn

Powerhouses Join Forces for Responsible Marketing

Two Singapore-based heavyweights, SQREEM Technologies and TotallyAwesome, have announced a groundbreaking merger. This deal brings together SQREEM’s cutting-edge AI technology and TotallyAwesome’s extensive reach in youth marketing, creating a go-to platform for safe, responsible marketing targeted at young audiences.

Enhancing Ad Safety and User Reach

SQREEM, a world leader in AI and digital behaviour aggregation, will integrate TotallyAwesome’s contextual digital advertising platform to create precision-targeted web environments for young users. The combined platform will boast an unparalleled audience repository, reaching over 2.4 billion consumers in 80 countries, with over 900 million users from TotallyAwesome alone.

A Strategic Move towards Ethical Youth Marketing

As global discussions emphasise the responsible use of AI in targeting vulnerable audiences, this acquisition positions SQREEM to navigate the complex ethical landscape of youth marketing. The merged companies will offer brands and agencies comprehensive, age-appropriate solutions for connecting with young consumers and parents safely and compliantly and without the use of cookies.

Rapid Growth and ASEAN’s First AI Unicorn

The acquisition marks SQREEM’s 400% growth over the past three years, fuelling its ambition to become ASEAN’s first profitable AI unicorn within the next 12 months. The combined tech stack will be accessible on a unified full-service platform, offering agencies significant cost reductions and improved operational margins.

Uniting Teams and Strengthening Market Competitiveness with AI-driven Marketing

“By joining forces with TotallyAwesome, we’re setting a new standard to connect with youth audiences ethically and effectively. Our combination of tech and expertise will demonstrate how brands can precisely tailor their engagement with kids, teens and families while prioritising safety and trust.” Ian Chapman-Banks, CEO and CO-Founder of SQREEM

TotallyAwesome’s team of approximately 100 employees across key markets will merge with SQREEM’s global workforce, streamlining operational processes and expanding market reach. This union strengthens both companies across all industry sectors while maintaining GDPR-K and COPPA compliance.

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“SQREEM’s acquisition of TotallyAwesome perfectly aligns with our strategy of curating high-value audiences without cookies. With SQREEM’s cutting-edge AI technology, this union significantly strengthens both companies across all industry sectors.” Raja Kanniappan, CEO of TotallyAwesome

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How do you think this merger will impact the future of AI-driven youth marketing in Asia? Share your thoughts below and don’t forget to subscribe for updates on AI and AGI developments in the region!

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Microsoft’s AI Chatbot for Spies

Microsoft’s AI chatbot for US spies raises concerns

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Microsoft's AI Chatbot for Spies

TL;DR:

  • Microsoft launches a GPT-4-based AI chatbot for US intelligence agencies operating in a secure, offline environment.
  • The new service aims to help intelligence agencies analyze top-secret data while mitigating connectivity risks.
  • Concerns arise over the AI’s potential to mislead officials due to inherent design limitations, such as confabulation.

Microsoft’s AI Chatbot for US Intelligence Agencies

Microsoft has introduced an AI chatbot based on the GPT-4 language model, designed specifically for US intelligence agencies. This secure, offline version of the AI model allows spy agencies to analyse top-secret information without the risks associated with internet connectivity. The new service, which doesn’t yet have a public name, is the first time Microsoft has deployed a major language model in a secure setting.

GPT-4 and Its Capabilities

GPT-4 is a large language model created by OpenAI that can predict the most likely tokens in a sequence. It can generate computer code and analyze information, and when configured as a chatbot, it can power AI assistants that converse in a human-like manner. Microsoft has a license to use GPT-4 as part of a deal involving significant investments in OpenAI.

Mitigating Risks for Intelligence Agencies

The new AI service addresses the growing interest among intelligence agencies to use generative AI for processing classified data while minimizing data breaches or hacking attempts. The service is currently available to about 10,000 individuals in the intelligence community for testing and is “answering questions,” according to William Chappell, Microsoft’s chief technology officer for strategic missions and technology.

Limitations and Potential Concerns

One significant drawback of using GPT-4 in this context is its potential to confabulate, providing inaccurate summaries, conclusions, or information. Since AI neural networks are not databases and operate on statistical probabilities, they may provide incorrect information unless augmented with external access to data. This raises concerns that the AI chatbot could mislead US intelligence agencies if not used properly.

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What do you think about Microsoft’s new AI chatbot for US intelligence agencies? Do you have concerns about the potential for misinformation, or do you believe the benefits outweigh the risks? Share your thoughts in the comments below and don’t forget to subscribe for updates on AI and AGI developments in Asia.

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