How Singtel Used AI to Bring Generations Together for Singapore’s SG60

TL;DR – Quick Summary:

• Singtel’s AI-powered “Project NarrAItive” celebrates Singapore’s SG60.
• Narrates the “Legend of Pulau Ubin” in seven languages using advanced AI.
• Bridges generational and linguistic divides.
• Enhances emotional connections and preserves cultural heritage.

In celebration of Singapore’s 60th anniversary (SG60), Singtel unveiled “Project NarrAItive,” an innovative AI-driven campaign designed to bridge linguistic gaps and strengthen familial bonds. At the core of this initiative was the retelling of the “Legend of Pulau Ubin,” an underrepresented folktale, beautifully narrated in seven languages.

AI Bridging Linguistic Divides

Created in partnership with Hogarth Worldwide and Ngee Ann Polytechnic’s School of Film & Media Studies, Project NarrAItive allowed participants to narrate the folktale fluently in their native languages—English, Chinese, Malay, Tamil, Teochew, Hokkien, and Malayalam. AI technology effectively translated and adapted these narrations, preserving each narrator’s unique vocal characteristics, emotional nuances, and cultural authenticity.

Behind the AI Technology

The project incorporated multiple AI technologies:

• Voice Generation and Translation: Accurately cloned participants’ voices, translating them authentically across languages.
• Lip-syncing: Generated precise facial movements matched perfectly with the translated audio.
• Generative Art: AI-created visuals and animations enriched the storytelling experience, making the narrative visually engaging and culturally resonant.

Cultural and Emotional Impact

The campaign profoundly impacted families by enabling them to see loved ones communicate seamlessly in new languages. According to Lynette Poh, Singtel’s Head of Marketing and Communications, viewers were deeply moved—often to tears—by this unprecedented linguistic and emotional connection (according to Marketing Interactive).

Challenges and Innovations

Executing Project NarrAItive faced significant challenges, including:

• Multilingual Complexity: Ensuring accurate language translations while preserving natural tone and emotion.
• Visual Realism: Creating culturally authentic visuals using generative AI.
• Technical Integration: Seamlessly combining voice, visuals, and animations.
• Stakeholder Coordination: Effectively aligning production teams, educational institutions, and family participants.

AI and the Future of Cultural Preservation

“Project NarrAItive” illustrates the broader potential of AI technology in cultural preservation throughout Asia. By enabling stories to transcend linguistic barriers, AI offers a meaningful pathway for safeguarding heritage and deepening cross-generational connections.

As Singtel’s initiative proves, the thoughtful application of AI can empower communities, preserve invaluable cultural traditions, and foster stronger, more meaningful human connections across generations.

What do YOU think?

Could AI-driven cultural storytelling become a cornerstone of cultural preservation across Asia?

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