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Where Can You Apply Generative vs. Analytical AI Effectively?

This article explores AI business strategies, focusing on the differences between generative and analytical AI and how to balance their use for maximum impact.

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TL;DR

  • Generative AI excels in content creation, mimicking human output, and enhancing productivity, but it comes with higher risks and uncertainties.
  • Analytical AI is ideal for predictive tasks, decision-making, and risk management, offering more measurable benefits and lower risks.
  • Companies should balance their AI strategies based on their business models, data types, and risk tolerance, with many use cases combining both approaches.

Understanding Generative and Analytical AI

Organisations are increasingly faced with a choice: generative AI or analytical AI? While both offer transformative potential, understanding their distinct capabilities, benefits, and risks is crucial for businesses to make informed decisions. This article delves into the differences between these two AI approaches and provides guidance on when to prioritise each, helping organisations maximise their AI investments.

Different Purposes and Capabilities

Generative AI and analytical AI serve different purposes and have unique capabilities. Generative AI, utilising deep learning neural networks, creates new content such as images, text, music, or code, mimicking human creativity. In contrast, analytical AI employs statistical machine learning for specific tasks like classification, prediction, or decision-making based on structured data.

For instance, in a marketing campaign, analytical AI can determine which product to promote to which customer, while generative AI can craft the personalised language and images for the promotion.

Different Algorithmic Methods

Generative AI often employs complex techniques like transformers, attention mechanisms, generative adversarial networks (GANs), and variational autoencoders (VAEs) to generate content. These models learn patterns in data to create new instances, typically requiring extensive computational resources and vast amounts of data.

Analytical AI, on the other hand, utilises simpler machine learning approaches such as supervised learning, unsupervised learning, and reinforcement learning. Models are usually trained on past data and applied to real-world situations by companies using their own data.

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Different Types of Data

Generative AI uses unstructured data formats like text, images, and sequences to predict other sequences. Analytical AI, however, employs structured data—typically rows and columns of numbers—with supervised learning requiring data with known and labelled outcomes.

Different Returns on Investment

Generative AI can yield cost savings from increased productivity in content generation and higher customer engagement through personalised content. However, its economic value can be challenging to measure and often requires training on a company’s specific content, increasing costs.

Analytical AI provides better economic returns through predictive models that help businesses forecast demand, optimise inventory, identify market trends, and make data-driven decisions. It can also analyse customer data to tailor marketing campaigns, create product recommendations, and deliver personalised customer experiences, leading to higher customer satisfaction and loyalty.

Balancing Risks and Benefits

Security Concerns

Generative AI poses risks such as deepfakes, intellectual property infringement, and privacy concerns from sensitive information in training data. Analytical AI faces risks from cybersecurity breaches, biased datasets, and potential misuse for malicious purposes.

“The fundamental nature of generative AI is to make errors. You need an expert in the loop or you will get bad law.”
David Wakeling, global head of the AI Advisory Group at A&O Shearman.
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Measuring Economic Value

The benefits of analytical AI are often easier to measure than generative AI because they are captured in transactional systems, customer purchases, and costs. Both AI types can provide significant ROI through increased efficiency, productivity, innovation, and customer satisfaction, depending on the specific use case and industry.

Striking the Right Balance

Consider Your Strategy and Business Model

Companies should prioritise generative AI if their primary business involves creating, selling, or distributing content. For instance, Bristol Myers Squibb uses generative AI for creating novel content in computational biology, while Universal Music leverages it for music creation and imitating artist voices.

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Evaluate Your Data Assets

If a company’s data assets are primarily unstructured content like text, images, or video, generative AI should take precedence. Conversely, if most of the data is structured and numerical, analytical AI should be the focus.

Assess Risk Tolerance

Generative AI is considered riskier, with higher benefit uncertainty. Companies should evaluate their risk tolerance and willingness to accept these uncertainties when deciding their AI focus.

Democratising AI

Generative AI helps democratise access to advanced tools, making AI capabilities more accessible to non-technical users. This shift is crucial for fostering innovation and improving decision-making across organisations.

“Generative AI will empower non-power users to leverage AI capabilities more effectively. We aim to help everyone in the enterprise become proficient with AI”
Sastry Durvasula, head of technology, data, and client services for TIAA.
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Join the Conversation

How is your organisation balancing the use of generative and analytical AI? We’d love to hear your experiences and insights! Don’t forget to subscribe for updates on AI and AGI developments and share your thoughts in the comments below. Subscribe to stay connected with the latest in AI advancements!

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