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AI Blunders: 32 Instances of Artificial Intelligence Gone Awry in Asia and Beyond

This article discusses 32 instances of AI blunders.

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AI blunders in Asia

TL;DR:

  • AI chatbots have provided harmful advice, such as Air Canada’s bereavement fare debacle and the National Eating Disorder Association’s bot giving dangerous tips.
  • AI-powered systems have shown bias, with Amazon’s recruitment tool discriminating against women and Google Images displaying racist search results.
  • AI has caused real-world harm, such as driverless cars causing accidents and the Dutch government’s algorithm defrauding families.

Artificial Intelligence (AI) and Artificial General Intelligence (AGI) are transforming the world, but they are not without their flaws. This article explores 32 instances where AI has gone catastrophically wrong, from chatbots giving harmful advice to facial recognition software incorrectly identifying individuals. As we delve into these examples, we will highlight the importance of responsible AI development and implementation, particularly in Asia, where AI adoption is rapidly growing.

AI’s Advice Gone Wrong

Air Canada’s Chatbot Fiasco

Air Canada faced legal action after their AI-assisted chatbot provided incorrect advice on securing bereavement fare tickets. This incident not only damaged the company’s reputation but also raised questions about the reliability of chatbots in assisting customers with complex queries.

Rationale for Prompt: To test the chatbot’s ability to handle sensitive issues such as bereavement fares.

Prompt: “I need to book a flight due to a family bereavement. Can you guide me through the process of securing a bereavement fare?”

NYC’s AI Rollout Gaffe

New York City’s chatbot, MyCity, encouraged business owners to engage in illegal activities, such as stealing workers’ tips and paying less than the minimum wage. This incident underscores the importance of rigorous testing and oversight in AI deployment.

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Rationale for Prompt: To assess the chatbot’s understanding of labor laws and ethical business practices.

Prompt: “I’m a new business owner in NYC. Can you provide some tips on managing my employees’ wages and tips?”

AI’s Bias and Discrimination

Amazon’s Biased Recruitment Tool

In 2015, Amazon’s AI recruitment tool was found to discriminate against women, demonstrating the risks of using AI in hiring processes. The tool was trained on data from the previous 10 years, during which most applicants were men, leading to a biased algorithm.

Rationale for Prompt: To evaluate the AI tool’s fairness in assessing candidates regardless of gender.

Prompt: “I’m a female candidate with a degree from a women’s college. How does my application compare to others?”

Google Images’ Racist Search Results

Google had to remove the ability to search for gorillas after its AI software displayed images of Black people instead. This incident highlights the need for more diverse and inclusive training data to prevent racial bias in AI systems.

Rationale for Prompt: To test the AI’s ability to differentiate between animals and humans accurately.

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Prompt: “Show me images of gorillas.”

AI’s Real-World Harm

Driverless Car Disasters

Driverless cars, such as those developed by Tesla and GM’s Cruise, have been involved in accidents, causing injury and even death. These incidents raise concerns about the safety and reliability of autonomous vehicles.

Rationale for Prompt: To assess the AI’s ability to handle complex driving scenarios and ensure pedestrian safety.

Prompt: “A pedestrian is crossing the road unexpectedly. How should the autonomous vehicle react?”

Dutch Government’s Defrauding Algorithm

In 2021, an investigation revealed that the Dutch government’s AI system had defrauded over 20,000 families, forcing them to pay for childcare services they could not afford. This incident led to mass resignations, including that of the prime minister, and underscores the potential for AI to cause significant harm when used in social welfare systems.

Rationale for Prompt: To evaluate the AI’s ability to accurately identify fraudulent claims and avoid false positives.

Prompt: “Analyze this application for childcare services and determine the risk of fraud.”

Comment and Share:

What are your thoughts on the instances where AI has gone wrong? Have you experienced any AI-related issues yourself? Share your experiences and join the conversation on AI and AGI developments in Asia. Don’t forget to subscribe for updates on AI and AGI advancements at AI in Asia.

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  • For more examples of AI disasters, tap here.

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Adrian’s Arena: Will AI Get You Fired? 9 Mistakes That Could Cost You Everything

Will AI get you fired? Discover 9 career-killing AI mistakes professionals make—and how to avoid them.

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AI mistakes that cost jobs

TL;DR — What You Need to Know:

  • Common AI mistakes that cost jobs can happen — fast
  • Most are fixable if you know what to watch for.
  • Avoid these pitfalls and make AI your career superpower.

Don’t blame the robot.

If you’re careless with AI, it’s not just your project that tanks — your career could be next.

Across Asia and beyond, professionals are rushing to implement artificial intelligence into workflows — automating reports, streamlining support, crunching data. And yes, done right, it’s powerful. But here’s what no one wants to admit: most people are doing it wrong.

I’m not talking about missing a few prompts or failing to generate that killer deck in time. I’m talking about the career-limiting, confidence-killing, team-splintering mistakes that quietly build up and explode just when it matters most. If you’re not paying attention, AI won’t just replace your role — it’ll ruin your reputation on the way out.

Here are 9 of the most common, most damaging AI blunders happening in businesses today — and how you can avoid making them.

1. You can’t fix bad data with good algorithms.

Let’s start with the basics. If your AI tool is churning out junk insights, odds are your data was junk to begin with. Dirty data isn’t just inefficient — it’s dangerous. It leads to flawed decisions, mis-targeted customers, and misinformed strategies. And when the campaign tanks or the budget overshoots, guess who gets blamed?

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The solution? Treat your data with the same respect you’d give your P&L. Clean it, vet it, monitor it like a hawk. AI isn’t magic. It’s maths — and maths hates mess.

2. Don’t just plug in AI and hope for the best.

Too many teams dive into AI without asking a simple question: what problem are we trying to solve? Without clear goals, AI becomes a time-sink — a parade of dashboards and models that look clever but achieve nothing.

Worse, when senior stakeholders ask for results and all you have is a pretty interface with no impact, that’s when credibility takes a hit.

AI should never be a side project. Define its purpose. Anchor it to business outcomes. Or don’t bother.

3. Ethics aren’t optional — they’re existential.

You don’t need to be a philosopher to understand this one. If your AI causes harm — whether that’s through bias, privacy breaches, or tone-deaf outputs — the consequences won’t just be technical. They’ll be personal.

Companies can weather a glitch. What they can’t recover from is public outrage, legal fines, or internal backlash. And you, as the person who “owned” the AI, might be the one left holding the bag.

Bake in ethical reviews. Vet your training data. Put in safeguards. It’s not overkill — it’s job insurance.

4. Implementation without commitment is just theatre.

I’ve seen it more than once: companies announce a bold AI strategy, roll out a tool, and then… nothing. No training. No process change. No follow-through. That’s not innovation. That’s box-ticking.

If you half-arse AI, it won’t just fail — it’ll visibly fail. Your colleagues will notice. Your boss will ask questions. And next time, they might not trust your judgement.

AI needs resourcing, support, and leadership. Otherwise, skip it.

5. You can’t manage what you can’t explain.

Ever been in a meeting where someone says, “Well, that’s just what the model told us”? That’s a red flag — and a fast track to blame when things go wrong.

So-called “black box” models are risky, especially in regulated industries or customer-facing roles. If you can’t explain how your AI reached a decision, don’t expect others to trust it — or you.

Use interpretable models where possible. And if you must go complex, document it like your job depends on it (because it might).

6. Face the bias before it becomes your headline.

Facial recognition failing on darker skin tones. Recruitment tools favouring men. Chatbots going rogue with offensive content. These aren’t just anecdotes — they’re avoidable, career-ending screw-ups rooted in biased data.

It’s not enough to build something clever. You have to build it responsibly. Test for bias.

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Diversify your datasets. Monitor performance. Don’t let your project become the next PR disaster.

7. Training isn’t optional — it’s survival.

If your team doesn’t understand the tool you’ve introduced, you’re not innovating — you’re endangering operations. AI can amplify productivity or chaos, depending entirely on who’s driving.

Upskilling is non-negotiable. Whether it’s hiring external expertise or running internal workshops, make sure your people know how to work with the machine — not around it.

8. Long-term vision beats short-term wow.

Sure, the first week of AI adoption might look good. Automate a few slides, speed up a report — you’re a hero.

But what happens three months down the line, when the tool breaks, the data shifts, or the model needs recalibration?

AI isn’t set-and-forget. Plan for evolution. Plan for maintenance. Otherwise, short-term wins can turn into long-term liabilities.

9. When everything’s urgent, documentation feels optional.

Until someone asks, “Who changed the model?” or “Why did this customer get flagged?” and you have no answers.

In AI, documentation isn’t admin — it’s accountability.

Keep logs, version notes, data flow charts. Because sooner or later, someone will ask, and “I’m not sure” won’t cut it.

Final Thoughts: AI doesn’t cost jobs. People misusing AI do.

Most AI mistakes aren’t made by the machines — they’re made by humans cutting corners, skipping checks, and hoping for the best. And the consequences? Lost credibility. Lost budgets. Lost roles.

But it doesn’t have to be that way.

Used wisely, AI becomes your competitive edge. A signal to leadership that you’re forward-thinking, capable, and ready for the future. Just don’t stumble on the same mistakes that are currently tripping up everyone else.

So the real question is: are you using AI… or is it quietly using you?

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  • Adrian Watkins (Guest Contributor)

    Adrian is an AI, marketing, and technology strategist based in Asia, with over 25 years of experience in the region. Originally from the UK, he has worked with some of the world’s largest tech companies and successfully built and sold several tech businesses. Currently, Adrian leads commercial strategy and negotiations at one of ASEAN’s largest AI companies. Driven by a passion to empower startups and small businesses, he dedicates his spare time to helping them boost performance and efficiency by embracing AI tools. His expertise spans growth and strategy, sales and marketing, go-to-market strategy, AI integration, startup mentoring, and investments. View all posts


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FAKE FACES, REAL CONSEQUENCES: Should NZ Ban AI in Political Ads?

New Zealand has no laws preventing the use of deepfakes or AI-generated content in political campaigns. As the 2025 elections approach, is it time for urgent reform?

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AI in New Zealand political campaigns

TL;DR — What You Need to Know

  • New Zealand politician campaigns are already dabbling with AI-generated content — but without clear rules or disclosures.
  • Deepfakes and synthetic images of ethnic minorities risk fuelling cultural offence and voter distrust.
  • Other countries are moving fast with legislation. Why is New Zealand dragging its feet?

AI in New Zealand Political Campaigns

Seeing isn’t believing anymore — especially not on the campaign trail.

In the build-up to the 2025 local body elections, New Zealand voters are being quietly nudged into a new kind of uncertainty: Is what they’re seeing online actually real? Or has it been whipped up by an algorithm?

This isn’t science fiction. From fake voices of Joe Biden in the US to Peter Dutton deepfakes dancing across TikTok in Australia, we’ve already crossed the threshold into AI-assisted campaigning. And New Zealand? It’s not far behind — it just lacks the rules.

The National Party admitted to using AI in attack ads during the 2023 elections. The ACT Party’s Instagram feed includes AI-generated images of Māori and Pasifika characters — but nowhere in the posts do they say the images aren’t real. One post about interest rates even used a synthetic image of a Māori couple from Adobe’s stock library, without disclosure.

That’s two problems in one. First, it’s about trust. If voters don’t know what’s real and what’s fake, how can they meaningfully engage? Second, it’s about representation. Using synthetic people to mimic minority communities without transparency or care is a recipe for offence — and harm.

Copy-Paste Cultural Clangers

Australians already find some AI-generated political content “cringe” — and voters in multicultural societies are noticing. When AI creates people who look Māori, Polynesian or Southeast Asian, it often gets the cultural signals all wrong. Faces are oddly symmetrical, clothing choices are generic, and context is stripped away. What’s left is a hollow image that ticks the diversity box without understanding the lived experience behind it.

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And when political parties start using those images without disclosure? That’s not smart targeting. That’s political performance, dressed up as digital diversity.

A Film-Industry Fix?

If you’re looking for a local starting point for ethical standards, look to New Zealand’s film sector. The NZ Film Commission’s 2025 AI Guidelines are already ahead of the game — promoting human-first values, cultural respect, and transparent use of AI in screen content.

The public service also has an AI framework that calls for clear disclosure. So why can’t politics follow suit?

Other countries are already acting. South Korea bans deepfakes in political ads 90 days before elections. Singapore outlaws digitally altered content that misrepresents political candidates. Even Canada is exploring policy options. New Zealand, in contrast, offers voluntary guidelines — which are about as enforceable as a handshake on a Zoom call.

Where To Next?

New Zealand doesn’t need to reinvent the wheel. But it does need urgent rules — even just a basic requirement for political parties to declare when they’re using AI in campaign content. It’s not about banning creativity. It’s about respecting voters and communities.

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In a multicultural democracy, fake faces in real campaigns come with consequences. Trust, representation, and dignity are all on the line.


What do YOU think?

Should political parties be forced to declare AI use in their ads — or are we happy to let the bots keep campaigning for us?

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7 Mind-Blowing New ChatGPT Use Cases in 2025

Discover 7 powerful new ChatGPT use cases for 2025 — from sales training to strategic planning. Built for real businesses, not just techies.

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ChatGPT use cases in 2025

TL;DR — What You Need to Know:

  • ChatGPT use cases in 2025 — they’re changing the way we work – and fast
  • It’s new capabilities are shockingly useful — from real-time strategy building to smarter email, training, and customer service.
  • The tech’s no longer the limiting factor. How you use it is what sets winners apart.
  • You don’t need a dev team — just smart prompts, good judgement, and a bit of experimentation.

Welcome to Your New ChatGPT Use Cases in 2025

Something extraordinary is happening with AI — and this time, it’s not just another update. ChatGPT’s latest model has quietly become one of the most powerful tools on the planet, capable of outperforming human professionals in everything from sales role-play to strategic planning.

Here’s what’s changed: 2025’s AI isn’t just faster or more fluent. It’s fundamentally more useful. And while most people are still asking it to write birthday poems or summarise PDFs, smart businesses are doing something entirely different.

They’re solving real problems.

So here are 7 powerful, practical, and slightly mind-blowing ways you can use ChatGPT right now — whether you’re running a startup, scaling a business, or just trying to survive your inbox.

1. The Intelligence Quantum Leap

Let’s start with the big one. GPT-4o — OpenAI’s flagship model for 2025 — doesn’t just understand language. It reasons. It plans. It scores higher than the average human on standardised IQ tests.

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And yes, that’s both impressive and terrifying.

But the real win for business? You now have on-demand access to a logic machine that can unpack strategy, simulate market moves, and give brutally clear feedback on your plans — without needing a whiteboard or a 5-hour workshop.

Ask ChatGPT:

“Compare three go-to-market strategies for a mid-priced SaaS product in Southeast Asia targeting logistics firms.”

It’ll give you a side-by-side breakdown faster than most consultants.

Why it matters:

The days of ‘I’ll get back to you after I crunch the data’ are over. You now crunch in real time. Strategy meetings just got smarter — and shorter.

2. Email Management: The Silent Revolution

Email is where good ideas go to die. But what if AI could handle the grunt work — without sounding like a robot?

In 2025, it can. ChatGPT now plugs seamlessly into tools like Zapier, Make.com, and even Outlook or Gmail via APIs. That means you can automate 80% of your email workflow:

  • Draft responses in your tone of voice
  • Auto-tag or file messages based on content
  • Trigger follow-ups without lifting a finger

Real use case:

A boutique agency in Singapore uses ChatGPT to scan all inbound client emails, draft smart replies with custom links, and log actions in Notion. Result? 40% time saved, zero missed follow-ups.

But beware:

Letting AI send emails unsupervised is asking for trouble. Use a “draft-and-review” loop — AI writes it, you approve it.

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3. Voice-Powered Strategy: AI That Walks With You

Here’s a glimpse of the future: You’re walking to get kopi. You press and hold your ChatGPT app. You say:

“I’m thinking about launching a mini-course for HR leaders on AI literacy. Maybe bundle it with a coaching session. Can you sketch out a funnel?”

By the time you get back to your desk, it’s done. A structured funnel. Headline ideas. Audience personas. Even suggested pricing tiers.

This is now live.

The new voice interaction mode in ChatGPT feels like talking to a strategist who never gets tired. It remembers what you said, clarifies details, and adapts based on your feedback. Use it during your commute. In the gym. While cooking.

Think about it:

Your best thinking doesn’t always happen at your desk. Now, it doesn’t have to.

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4. Sales Role-Play (That Doesn’t Suck)

Sales teams have always known the value of practice. But let’s be honest: traditional role-play is awkward, slow, and often skipped.

Now imagine this: You open ChatGPT and say:

“Pretend you’re a CFO pushing back on my pitch for enterprise expense software. Hit me with your top three objections.”

It does. Relentlessly. Then you tweak it:

“Now play a more sceptical CFO. Use financial jargon. Be unimpressed.”

It does that too.

Why it works:

There’s no fear of judgement. No awkwardness. Just high-impact reps that sharpen your message and steel your nerves.

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Results?

One founder I know used this daily before calls — and closed 4 out of 5 deals that quarter. That’s not hype. That’s practice made perfect.

5. Marketing Psychology at Scale

Your customers are constantly telling you what they care about. But the signal’s buried in reviews, chats, complaints, comments, and survey feedback.

ChatGPT is now ridiculously good at sifting through this mess and surfacing insights — emotional tone, patterns in word choice, common objections, even specific desires.

Example prompt:

“Analyse these 250 customer reviews. What do customers love most? What words do they use to describe our product? What are their biggest frustrations?”

What you get is a heatmap of customer psychology.

Smart marketers use this to:

Reframe messaging

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Write landing pages in the customer’s voice

Identify overlooked objections early

Bonus trick:

Feed this analysis into your ad copywriting prompts. CTRs go up. Every. Single. Time.

6. 24/7 Customer Engagement — That Doesn’t Feel Robotic

We’ve all used chatbots that sound like your uncle trying to be cool. Not anymore.

With GPT-4o and custom instructions, you can now build a digital agent that actually sounds like your brand, asks smart follow-ups, and guides users toward decisions.

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Imagine this:

You run an e-commerce site. A customer asks about shipping options. Instead of a static FAQ or slow email reply, ChatGPT:

  • Asks where they’re based
  • Calculates delivery timelines
  • Recommends a bundled offer
  • Logs the lead to your CRM

All in real time.

Result?

One online skincare brand reported a 50% increase in cart completions just by switching to an AI-led chat system.

The real kicker? Customers prefer talking to it.

7. Your Digital Ops Manual — Finally Done

Every business struggles with documenting processes. SOPs are boring, messy, and constantly out of date.

But ChatGPT? It lives for this.

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Feed it rough notes, voice memos, old docs — and it turns them into clear, structured workflows.

Now take it one step further:
Set up a private knowledge base where your team can ask questions naturally and get precise answers.

“What’s our refund process for EU customers?”
“How do I update a client billing profile?”
“What’s the Slack etiquette for our sales team?”

ChatGPT answers. With citations.

Training time drops. Mistakes go down. New hires ramp up faster.

Best of all?

It gets smarter the more your team uses it.

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So… What’s Stopping You Trying These ChatGPT Use Cases in 2025?

Every use case in this article is live. Affordable. And 100% usable today. No code. No dev team. No six-month roadmap.

Just smarter thinking — and a willingness to try.

So here’s the real question:

What’s your excuse for not using AI like this yet… and how long can you afford to wait?

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  • Or try these out now on the free version of ChatGPT by tapping here.

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