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Adrian’s Arena: East Meets West – Contrasting AI Partnership Strategies for OpenAI

Discover the impact of AI partnerships in APAC, focusing on OpenAI collaborations and future trends in AI technology.

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OpenAI partnerships in APAC

TL;DR:

  • APAC’s AI Spending Growth: Projected to reach $78 billion by 2027, growing at a 24.5% CAGR
  • Government Support: China and Singapore lead in AI investments and strategies, positioning APAC as a global AI hub by 2030
  • OpenAI Partnerships: Enhance customer experiences, streamline operations, and drive economic growth, with notable success in Toyota’s advertising and Ping An’s insurance operations
  • AI Talent Development: SQREEM Technologies and SGTech launch a symposium to address the AI talent shortage in APAC
  • Future Trends: AI is integral to smart cities, healthcare, and economic growth, with OpenAI playing a central role.

Artificial Intelligence (AI) is driving substantial technological advancements globally, with the Asia-Pacific (APAC) region at the forefront of this revolution.

AI is transforming industries such as healthcare, retail, finance, and logistics by enhancing operational efficiency and improving customer experiences.

Governments across APAC play a key role in facilitating AI adoption. For example, China is a global leader in AI investments, with Singapore’s National AI Strategy positioning the country as a global AI hub by 2030​.

APAC’s AI spending is projected to reach $78 billion by 2027, growing at a 24.5% compound annual growth rate (CAGR)​.

AI’s Role in APAC’s Business Landscape

AI is becoming indispensable across various sectors in APAC. Countries like China, Japan, and South Korea are integrating AI into national strategies to boost productivity, automate complex tasks, and improve customer experiences​ (read more at Grand View Research). Retailers are leveraging AI to offer hyper-personalised marketing, while financial services use AI-driven analytics to enhance decision-making and manage risks​ (read more at IDC).

Why OpenAI Partnerships are Key to Unlocking AI’s Potential in APAC

Unlocking AI’s full potential across APAC requires strategic partnerships that combine OpenAI’s expertise with local market knowledge. These collaborations ensure that businesses across the region can implement AI solutions tailored to the specific needs of their industries.

OpenAI’s Role in Building Effective Partnerships

OpenAI plays a crucial role in enabling businesses to deploy AI solutions that drive operational excellence and improve customer experiences. Here’s how OpenAI partnerships benefit businesses in APAC:

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  • Enhanced Customer Experiences: OpenAI’s GPT models help businesses enhance customer engagement through AI-powered, real-time interactions. These models can improve customer service operations, making them more responsive and personalised.
  • Operational Efficiencies: OpenAI’s AI tools streamline business processes such as supply chain management, predictive analytics, and decision-making, helping businesses save time and reduce operational costs​

By partnering with OpenAI, companies in APAC can access cutting-edge AI technology that enables scalable innovation across industries. At SQREEM Technologies, where I serve as the interface globally between pricing, partner negotiations, and contracts, we see firsthand how OpenAI’s advanced AI capabilities can significantly improve marketing, customer experiences, and operational efficiencies without relying on invasive tracking methods.

Real-World Impact: OpenAI-Driven AI Partnerships in APAC

AI-powered solutions are already making a tangible impact across industries in APAC, thanks to key partnerships with OpenAI:

1. Personalised Marketing at Scale: Toyota’s AI-Powered Advertising in Japan

Toyota leveraged OpenAI’s models to build a more targeted advertising strategy, significantly boosting customer engagement and increasing click-through rates by 40%.

Using OpenAI-powered insights, Toyota developed highly customised marketing campaigns that delivered personalised experiences, driving conversions and improving customer retention.

Using OpenAI-powered insights, Toyota developed highly customised marketing campaigns that delivered personalised experiences, driving conversions and improving customer retention.

Read More: Toyota’s AI success

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2. Optimised Decision-Making: Ping An Insurance’s AI Transformation in China

Ping An partnered with OpenAI to optimise its operations, from improving customer service through AI chatbots to enhancing risk management processes. OpenAI’s models helped reduce claims-processing times by 40% and improved fraud detection.

In APAC, companies adopting AI, especially through collaborations with OpenAI, often see substantial improvements across business operations, leading to significant savings and efficiency gains.

Read More: Ping An’s AI journey

Strengthening Global Partnerships: OpenAI in APAC vs. Western Markets

At SQREEM Technologies, we leverage similar AI tools in our collaborations, enabling businesses to design privacy-compliant marketing campaigns that deliver results.

By analysing data from apps, websites, and even connected TVs, brands like Rakuten are using AI to predict shopping habits and adjust their marketing strategies. It’s all about staying ahead of the competition and giving customers exactly what they’re looking for.

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As the global interface for pricing, partner negotiations, and contracts at SQREEM Technologies, I have observed distinct differences in how partnerships form between APAC and Western markets.

East vs West AI Strategies

In Western markets, AI partnerships often focus on solving specific, narrow issues such as automating customer service or improving operational efficiency.

In contrast, OpenAI partnerships in APAC are often holistic and long-term. For example, companies in Japan and South Korea tend to integrate AI solutions into broader business operations, adopting OpenAI technologies not only for customer management but also for supply chain optimisation and predictive analytics​.

This approach reflects the more transformative, enterprise-wide AI adoption seen in APAC markets.

The Future of AI in APAC: OpenAI’s Collaborative Approach

1. Driving Economic Growth

The AI market in APAC is projected to grow to $734.7 billion by 2030, with OpenAI positioned to play a central role in sectors like finance, manufacturing, and retail​ (reference here). Collaborations between OpenAI and local companies will continue to drive economic growth and business transformation in these industries.

2. Smart Cities and Urbanisation

AI is integral to the development of smart cities across APAC, with OpenAI providing the underlying technology that helps governments and businesses tackle urban challenges. For example, AI-driven smart city projects in Singapore and China are using OpenAI’s models to optimise traffic systems and enhance public safety.

3. AI in Healthcare and Precision Medicine

Healthcare remains one of the fastest-growing sectors for AI adoption in APAC, with OpenAI models being used to improve diagnostics, treatment planning, and remote healthcare solutions. In Singapore, hospitals are already applying AI to improve patient outcomes​ (reference here).

Partnering with SGTECH to Aid AI Talent Development and Upskilling: SQREEM’s Symposium

The APAC region continues to face a significant shortage of skilled AI professionals. To address this, SQREEM Technologies has partnered with SGTech to launch a symposium focused on AI and digital marketing upskilling in H2 2024. This initiative is designed to build a talent pipeline to meet the region’s growing demand for AI experts, while paying a potential rebate to employers upon completion for each successful participant.

Participants develop skills in AI tools, data analytics, and media planning while ensuring compliance with data privacy laws.

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For employees, the programme offers a path to acquiring high-demand AI skills, while employers benefit from building AI-savvy teams. SQREEM strengthens its position as a leader in AI education, ensuring a sustainable pipeline of skilled professionals​

The six-month on-the-job training programme offers hands-on AI experience in real-world projects, including four key modules: AI & Technology, Media Ecosystem, Data Safety, and Digital Content.

OpenAI’s Role in APAC’s AI Future

The future of AI in APAC is bright, but realising its full potential will require strong partnerships with leaders like OpenAI. By fostering collaborations that address both local and global challenges, OpenAI is helping businesses across the region unlock the transformative potential of AI.

As the global interface for pricing, partner negotiations, and contracts at SQREEM Technologies, I’ve witnessed how OpenAI partnerships can drive innovation across industries.

In APAC, businesses adopt AI with a long-term, strategic vision, and OpenAI’s cutting-edge technologies are pivotal to this transformation. By working together, we can ensure that AI continues to drive meaningful change, growth, and innovation across APAC.

Comment and Share:

What are your thoughts on the future of AI partnerships in APAC? How do you see OpenAI’s role evolving in this dynamic region? We’d love to hear your insights! Don’t forget to subscribe for updates on AI and AGI developments and share your experiences with AI and AGI technologies in the comments below. Let’s build a community of tech enthusiasts together!

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  • Adrian Watkins (Guest Contributor)

    Adrian is an AI, marketing, and technology strategist based in Asia, with over 25 years of experience in the region. Originally from the UK, he has worked with some of the world’s largest tech companies and successfully built and sold several tech businesses. Currently, Adrian leads commercial strategy and negotiations at one of ASEAN’s largest AI companies. Driven by a passion to empower startups and small businesses, he dedicates his spare time to helping them boost performance and efficiency by embracing AI tools. His expertise spans growth and strategy, sales and marketing, go-to-market strategy, AI integration, startup mentoring, and investments. View all posts


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Will AI Take Your Job—or Supercharge Your Career?

AI-driven job disruption is already here. Discover practical steps for workers in Asia to stay employable, relevant, and ready for the future.

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AI job disruption

TL;DR – What You Need to Know in 30 Seconds

  • Generative AI is already reshaping careers, causing job losses in industries from finance to creative roles.
  • Workers must continually upskill, strategically plan career moves, and focus on roles AI complements rather than replaces.
  • Companies and governments must significantly increase retraining efforts to help workers adapt effectively.

Is AI About to Steal Your Job? Here’s How to Stay Ahead in Asia

For many, AI started as a helpful assistant for menial tasks, quick research, or even generating funny memes. But today, it’s taking a serious turn, reshaping industries, displacing jobs, and changing careers overnight.

Just ask Jacky Tan. After thriving for over 15 years as a freelance marketing consultant in Singapore, Jacky found his livelihood disrupted—not just by the pandemic—but by generative AI tools like ChatGPT, which empowered his clients to produce their own content. The result? Jacky, along with countless others, faced a stark choice: adapt quickly or risk becoming obsolete.

Jacky pivoted completely, leaving marketing to open a successful home-based food business, CheekyDon, specialising in Japanese rice bowls. But not everyone can—or will—reinvent themselves so easily. As AI continues to infiltrate the workforce, what can you do to ensure you’re prepared?

Job Disruption: More Real Than Ever

It’s no longer theoretical. Meta, ByteDance, DBS Bank, Grab, and Morgan Stanley have all announced layoffs or workforce reshuffling directly linked to AI-driven efficiencies. Analysts predict as many as 200,000 banking jobs globally could vanish within five years due to AI, highlighting sectors like finance, customer service, risk management, and tech as especially vulnerable.

The numbers don’t lie: The World Economic Forum anticipates 11 million new AI-related jobs globally by 2030—but 9 million existing roles will disappear. And the shift won’t just hit repetitive tasks. Highly skilled roles like writers, programmers, PR professionals, and even legal experts face substantial disruption.

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Why AI Displaces Jobs—and Creates New Ones

Here’s the paradox: while AI promises increased productivity, it often leads to job losses because current skills don’t match the needs of new AI-augmented roles. Retraining existing workers is crucial but challenging. In places like Singapore, where skilled workers are scarce, companies struggle to balance the speed of AI integration with retaining talent.

The good news? Jobs involving deep human interactions, emotional intelligence, strategic thinking, or managing AI tools themselves remain safer—for now.

How to Stay Relevant in an AI-Dominated Market

So, how can you protect your career from being displaced by AI? Here are actionable steps tailored for the rapidly shifting Asian job market:

1. Continuous Upskilling Is Non-Negotiable
The days of one-off training are over. Commit to lifelong learning by acquiring skills in AI-related fields, from data analytics to AI management tools. Invest in soft skills—like critical thinking, empathy, and strategic communication—which AI struggles to replicate effectively.

2. Proactively Plan Your Next Career Move
Ask yourself, as EY’s Samir Bedi suggests: “What am I upskilling for?” Plan two or three career steps ahead, not just for immediate skill gaps. Explore lateral career transitions that diversify your skillset, making you versatile across industries.

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3. Look for Roles Complemented by AI, Not Replaced by It
Jobs with tasks AI can augment rather than entirely replace—like managing automated systems, strategic marketing, or roles that require significant human touchpoints—are safer bets.

Employers Must Step Up, Too

The responsibility doesn’t rest solely on workers. Companies must actively retrain employees to handle AI disruptions effectively. Currently, only around half of Singaporean workers feel their employers provide sufficient training opportunities. Organisations that actively support their teams through retraining will reap long-term rewards, maintaining both institutional knowledge and market reputation.

Asia’s Workforce at the Crossroads

We’re facing nothing less than the Fourth Industrial Revolution, driven by generative AI. Unlike previous waves of automation, AI can replace tasks once thought too complex or creative for machines. But remember, while AI might take your current role, it also opens doors to entirely new career paths—provided you’re ready to step through them.

Are you prepared to let AI shape your future—or will you shape your own future with AI? Let us know in the comments below!

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The Three AI Markets Shaping Asia’s Future

Explore the three interconnected AI markets shaping Asia’s technological landscape—traditional AI, training infrastructure, and enterprise solutions—and discover how each drives innovation.

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AI markets

TL;DR – What You Need to Know in 30 Seconds

  • AI isn’t one monolithic market—it’s three interconnected segments:
  • 1. Pre-GenAI (traditional AI): Fundamental techniques that underpin data-driven solutions.
  • 2. AI Training Market: Resource-intensive frontier models driving the next AI breakthroughs.
  • 3. Enterprise AI Market: Real-world applications delivering measurable business outcomes.
  • Understanding their interplay is critical for Asian businesses aiming to maximise ROI from AI investments.

Are We Missing the Bigger Picture in the AI Race?

From smarter chatbots to insightful analytics, AI’s not one market—it’s three interconnected ones, each shaping how Asia leverages technology.

If you’ve spent any time recently skimming headlines about artificial intelligence, you’d be forgiven for thinking that generative AI is the only show in town. But AI isn’t just ChatGPT, Midjourney, or flashy avatars of celebrities endorsing your new favourite tech gadget. Behind the scenes, three distinct but intertwined markets are at play: the Pre-GenAI Market, the Training Market, and the Enterprise AI Market.

But what exactly are these three markets, and why should Asian businesses care?

Let’s unpack them one by one and understand how they converge to drive the future of innovation across Asia.

1. The Pre-GenAI Market: The Building Blocks of AI

Generative AI may be the current media darling, but the roots of AI go far deeper. We’re talking about traditional AI—technologies like machine learning (ML), reinforcement learning, and computer vision. These foundational techniques have been quietly evolving for decades, long before ChatGPT ever typed out its first response.

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Contrary to popular belief, traditional AI hasn’t lost its relevance—far from it. In fact, the rise of generative AI has amplified its importance. Why? Because generative AI feeds on data often produced by traditional AI methods. For instance, Dell Technologies frequently uses machine learning to streamline supply chains or improve factory efficiency. These methods don’t get less important just because GPT-5 is around the corner—they become essential.

In short, traditional AI is like rice in Asian cuisine—fundamental, reliable, and always necessary, no matter what fancy new dish appears on the menu.

2. The Training Market: Powering AI’s Frontier

Next up is the AI training market—think of it as AI’s heavy lifting division. This market is dominated by big names you’ll recognise (OpenAI, Google DeepMind, Nvidia, Meta) who are making gigantic investments in infrastructure to create foundational AI models. Picture rows and rows of servers, massive GPU clusters, and sprawling data centres, humming 24/7.

These frontier models—like GPT-4 or Gemini—require immense computational resources. This isn’t just about bragging rights; it’s about pushing the boundaries of what AI can do. The innovations here spill directly into practical tools businesses use every day, like AI-driven coding assistants or creative platforms for content creation.

In Asia, we’re seeing heavy investment in this market too. Take Singapore’s AI supercomputing initiatives or China’s Baidu and Alibaba building mega-AI clusters. These moves aren’t just technological vanity—they’re strategic investments in the future.

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3. The Enterprise AI Market: Real-World Results

And then there’s the enterprise AI market, arguably the most pragmatic of the three. Enterprises aren’t racing to build the next ChatGPT killer. Instead, they’re laser-focused on AI that solves real business problems—like optimising inventory management, enhancing customer support, or boosting marketing effectiveness.

Unlike the flashy training market, the enterprise market moves slower but deliberately. Enterprises demand reliability, compliance, and measurable outcomes—exactly the opposite of the ‘move fast and break things’ mentality we see in frontier AI research.

Across Asia, the enterprise AI market is thriving precisely because it offers clear returns. Banks in Indonesia deploy AI-driven chatbots to handle customer queries efficiently. E-commerce giants in Vietnam and Thailand integrate predictive analytics to forecast inventory and customer demand. It’s AI that’s practical, measurable, and directly linked to ROI.

How These AI Markets Interconnect

Here’s the real takeaway: These three markets aren’t isolated islands; they’re deeply interconnected ecosystems.

Traditional AI gathers and prepares the essential data. The training market produces foundational AI models and cutting-edge tech innovations. Enterprises then integrate both, using these tools and data to transform operations and customer experiences.

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Think about it this way: traditional AI builds the roads, the training market crafts powerful engines, and the enterprise market drives the cars, delivering real-world value. Without any one of these, the system falters.

For instance, enterprises use AI-powered data agents to analyse massive datasets prepared by traditional AI methods. They then leverage frontier AI models (like generative AI) trained in data centres to extract actionable insights. The whole system is interdependent—each component driving progress in the other.

Why Does This Matter to Asia?

Asia is a unique melting pot of digital maturity, economic growth, and competitive intensity. Understanding these three markets isn’t just academic—it’s crucial for businesses looking to harness AI’s full potential.

For instance, enterprises in Southeast Asia’s rapidly expanding digital economy (expected to hit $263 billion GMV by 2025 according to Google’s recent e-Conomy SEA 2024 report) need practical AI solutions that deliver immediate business value. On the other hand, countries like Singapore, South Korea, and Japan are leading investments into the training market, building the infrastructure needed to power Asia’s next generation of AI innovations.

Simply put, knowing how these three AI markets interact helps Asian businesses invest smarter, act faster, and innovate effectively.

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As we look ahead, Asia is uniquely positioned to benefit from understanding this AI ecosystem deeply. Whether you’re in manufacturing, finance, e-commerce, or healthcare, your business will inevitably interact with all three markets—whether you realise it or not.

Now, here’s something for you to ponder (and comment below!):

Which of these AI markets do you think will dominate Asia’s tech landscape by 2030? Will traditional methods endure, frontier models take over, or will enterprise solutions reign supreme?

We’d love to hear your thoughts.

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Embrace AI or Face Replacement—Grab CEO Anthony Tan’s Stark Warning

ChatGPT now generates previously banned images of public figures and symbols. Is this freedom overdue or dangerously permissive?

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Anthony Tan AI Grab

TL;DR – What You Need to Know in 30 Seconds

  • Grab CEO Anthony Tan believes workers and companies that don’t embrace AI risk being replaced by those who do.
  • Grab paused normal operations for a nine-week generative AI sprint, significantly boosting innovation.
  • AI tools developed by Grab, such as driver and merchant assistants, are empowering everyday entrepreneurs.
  • Globally, many companies are downsizing due to AI, but Tan insists AI enhances human capabilities rather than replacing them.

Is Your Refusal to Embrace AI Secretly Sealing Your Fate?

Anthony Tan, co-founder and CEO of Grab—the Southeast Asian super-app that transformed regional transport, food delivery, and financial services—has made a bold and slightly unsettling prediction: “Humans who don’t embrace AI will be replaced by humans who embrace AI.”

In other words, whether you’re a company or an individual, ignoring AI isn’t merely shortsighted—it’s career suicide.

But before we panic, what exactly does Tan mean?

Making Humans ‘Superhuman’

Speaking at Converge Live in Singapore, Tan explained to CNBC’s Christine Tan that AI isn’t just a fancy tech upgrade. Instead, it’s a crucial tool to “make you superhuman” by significantly boosting productivity and freeing up valuable time.

Tan himself isn’t just preaching—he’s practising. Despite not being a coder, he’s enthusiastically using AI coding assistants for personal and professional projects. He claims AI has radically changed his productivity, helping him accomplish things previously impossible.

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I can’t code myself, but I use AI to build my own projects, for research, for Grab,” Tan explained. “It totally changes how you spend your time.
Anthony Tan, Grab CEO
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Grab’s Radical AI Experiment

Grab didn’t stop at encouraging individual AI adoption. Instead, the company took it to a whole new level, implementing an ambitious, company-wide nine-week “generative AI sprint”.

This meant putting all regular business on pause to explore AI-driven solutions across the entire company. As Tan humorously admitted:

People thought I was crazy—maybe I am—but it really moved the needle.
Anthony Tan, Grab CEO
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During this sprint, Grab developed powerful AI tools, including:

  • Driver Co-pilot: An AI assistant reducing wait times and boosting job opportunities for drivers.
  • Merchant AI Assistant: Imagine a single mother in Jakarta now equipped with an AI-driven sous chef, packaging expert, and even a chief revenue officer—all in one assistant. This innovation isn’t just about efficiency; it’s empowerment, reshaping the livelihoods of Grab’s vast network of entrepreneurs.

The Wider Implications for Asia

This isn’t just a Grab-specific phenomenon. According to the World Economic Forum’s 2025 Future of Jobs Report, 40% of employers globally plan to downsize due to AI, and a whopping 86% anticipate AI reshaping their businesses by 2030.

Asia, in particular, with its digitally fluent workforce and vibrant entrepreneurial scene, stands uniquely poised to lead this transition. Grab’s aggressive AI strategy under Tan’s leadership could become a model for businesses across Southeast Asia, showcasing how AI can be harnessed responsibly and productively.

Human vs AI: Not a Zero-Sum Game

Tan stresses AI shouldn’t evoke fear—it should inspire excitement. AI adoption isn’t about machines replacing humans. It’s about humans becoming irreplaceable by effectively harnessing these tools.

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If you’re reluctant or sceptical, Anthony Tan’s message is clear: embrace AI now, or watch as those who do leave you behind.

Hot Take

Anthony Tan might sound dramatic—but he has a point. If you’re not actively exploring AI, you’re preparing yourself (and your company) to become obsolete. The clock is ticking: Will you adapt, or will you become the adaptation?

What do you think?

Are you inspired or intimidated by Anthony Tan’s AI-driven future? Drop your thoughts below!

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