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Unleashing the Power of AI Agents

Discover the potential of AI agents in Asia and how they could revolutionise digital tasks and industries.

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AI agents in Asia

TL;DR:

  • AI agents, the next big thing in tech, are AI models that act independently, revolutionising digital tasks.
  • Companies like Google, Microsoft, and OpenAI are investing heavily in AI agents to create a more efficient future.
  • AI agents have the potential to transform industries, from customer service to self-driving cars, but challenges remain.

The Rise of AI Agents: A Glimpse into the Future

If you’ve been following the recent tech conferences, you’ve probably heard the term ‘AI agents’ quite a bit. These systems are the new benchmark in artificial intelligence, promising to revolutionise the way we live and work. But what exactly are AI agents?

AI agents in Asia are AI models that act independently, going beyond the capabilities of chatbots we’re familiar with. They not only generate responses but also take action. Imagine an AI system that can return a pair of shoes on your behalf, or a virtual employee that can independently perform tasks. This is the future that companies like Google, Microsoft, and OpenAI are striving to create.

The Journey Towards Autonomous AI

Creating a truly agentic system is a complex task. According to Alexander Kvamme, CEO of Echo AI, an agentic system needs to make dozens or hundreds of decisions independently, which is challenging to automate. However, countless startups and larger companies are working tirelessly to make this a reality.

Despite the challenges, the potential of AI agents is immense. They could transform industries, from customer service to construction, by automating tasks and freeing up human time for more valuable work.

AI Agents in the Physical World

The possibilities of AI agents extend beyond the digital realm. By programming tasks into robots, we could see AI agents performing tasks in the physical world. While we’re still a long way from this, the first step is teaching AI agents to perform simple digital tasks.

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The Double-Edged Sword of AI Agents

While AI agents hold immense potential, they also present challenges. Ensuring that AI agents don’t perform tasks too well or make mistakes in open internet environments is a significant concern. However, optimists believe that this technology will be empowering, likening its impact to that of the personal computer.

AI Agents in Action: Self-Driving Cars

One of the most developed use cases of AI agents is self-driving cars. Companies like Tesla and Waymo are leading the way in this technology, demonstrating the potential of AI agents in real-world applications.

The Road Ahead for AI Agents

The future of AI agents hinges on improvements in AI models and agent systems. Updates to systems like ChatGPT, Gemini, and Copilot, as well as advancements in agent networks like OpenAI’s GPT store, will pave the way for fully functioning agent systems.

Embracing the AI Agent Revolution

While AI agents are not yet fully realised, they represent a significant leap forward in AI technology. With billions of dollars being invested in their development, we may see them become a reality sooner than we think.

Comment and Share:

What do you think about the potential of AI agents in Asia? How do you see them impacting your life or industry? Share your thoughts in the comments below and don’t forget to subscribe for updates on AI and AGI developments.

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  • To learn more about AI agents such as Google Astra tap here.

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Upgrade Your ChatGPT Game With These 5 Prompts Tips

Most people ask ChatGPT the wrong way. These 5 prompt upgrades will train the AI to think sharper and deliver smarter answers every time.

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ChatGPT prompt tips

What if the problem isn’t ChatGPT — but how you’re talking to it? As businesses across Asia scramble to integrate AI into daily workflows, far too many professionals are getting half-baked answers and wasting time refining prompts. Precision equals clarity. And clarity starts with knowing what to ask. Read on for 5 elite ChatGPT prompt tips.

TL;DR — What You Need To Know

  • ChatGPT often gives vague or flawed answers because the prompt lacks structure
  • Adding 5 targeted follow-up requests can dramatically improve output quality
  • Smart prompting forces the AI to self-check, ask better questions, and aim higher
  • These techniques turn ChatGPT into a sharper thinking partner for professionals

1. Make ChatGPT Score Its Own Work

Like a student handing in homework and marking their own essay, ChatGPT performs better when it’s made to judge itself. Give it a red pen:

“I want you to assess your response against this checklist. Rate your answer on a scale of 1-10 for each of these criteria: accuracy, completeness, relevance, clarity, and practical usefulness…”

By forcing the AI to reflect on its own output, you raise the baseline for what counts as “done.” You get more precise responses — and fewer excuses to settle for less.

2. Demand Reasoning, Not Just Answers

Don’t let ChatGPT blag its way through your questions like a first-year intern. Make it show its working — maths teacher-style.

“For each main point in your response, explain your reasoning process…”

This single move helps you spot weak assumptions and gives you greater confidence in the result. Especially important when decisions — or reputations — are on the line.

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3. Make It Ask the Right Questions First

If your prompt sounds like a half-baked WhatsApp message at 2am, don’t expect brilliance. Before ChatGPT replies, let it play detective.

“Before giving me any answer, point out exactly what I’ve left out of my request…”

It’s the kind of intelligent friction that turns vague ideas into actionable prompts. Think of it as ChatGPT playing devil’s advocate before it turns into your co-pilot.

4. Find Your Blind Spots Early

Even the best minds occasionally forget the obvious. Enter ChatGPT, your AI-powered Socrates, asking the awkward questions others won’t.

“Review my request and tell me what angles I’m completely missing…”

This elevates the conversation. ChatGPT stops being a yes-man and starts acting like the curious challenger every business leader needs.

5. Push It to Think Like an Expert

You wouldn’t ask a junior exec to run your quarterly strategy — so don’t let ChatGPT deliver B-grade insights. Demand elite thinking.

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“Respond to my question as if you were in the top 1% of experts in my field…”

This unlocks deeper insights, smarter trade-offs, and far more useful recommendations — especially when your questions relate to strategy, branding, or customer psychology.

Get Better Answers From ChatGPT Every Time

The best ChatGPT users aren’t the ones with the fanciest tools. They’re the ones who ask better questions. Use these five prompt upgrades as your new default. Over time, the difference isn’t just better responses — it’s better thinking.

Share YOUR ChatGPT prompt tips!

Do your ChatGPT answers leave you with digital drivel? Share your own tips and tricks in the comments below!

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Build Your Own Custom GPT in Under 30 Minutes – Step-by-Step Beginner’s Guide

Create your own GPT without writing code. This beginner-friendly guide shows you how to build, customise, and publish a ChatGPT assistant using OpenAI’s builder — complete with personality, knowledge, and tools.

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A friendly guide to building your personalised ChatGPT assistant (custom GPT creation) in under 30 minutes

The Quick Essentials

Before we dive in, here’s what you need to know:

  • You’ll need a ChatGPT Plus or Enterprise account (the paid version)
  • Creating a custom GPT involves naming it, giving it a personality, uploading knowledge files, and enabling tools
  • The entire process happens at chat.openai.com/gpts
  • No coding required — just plain English instructions
  • You can keep your GPT private, share it via link, or publish it in the GPT Store

Step 1: Getting Access

First things first, you need a ChatGPT Plus subscription:

  1. Head over to chat.openai.com
  2. Click “Upgrade to Plus” if you haven’t subscribed yet
  3. Confirm your plan and payment (USD $20/month at the time of writing)

Once you’re all subscribed:

  1. Navigate to: chat.openai.com/gpts
  2. Click the black “Explore GPTs” button in the left menu
  3. At the top right, click “Create”

Brilliant! You’re now in the GPT Builder interface where all the magic happens.

Step 2: Starting in “Create” Mode

You’ll see a chat interface asking: “What would you like to make?”

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This is where you describe your GPT in plain language. For example:

“I’d like to create a friendly GPT that helps junior marketers in the UK write social media copy. It should use casual British English and understand cultural references from across the UK.”

The system will respond with follow-up questions like:

  • What tone should it use?
  • Should it browse the internet or run code?
  • Will you upload any knowledge files?

Answer naturally and conversationally. The system builds a draft GPT based on your answers.

It may even recommend a name and an image:

Once the chat version feels roughly right, click “Configure” in the top bar to manually fine-tune everything.

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Step 3: Configuring Your GPT

This is the control panel where you can edit every setting. Follow these steps:

3.1 — Name Your GPT

  • In the Name field: give it a clear name like “Brit Copy Buddy”
  • In Description: write what it does — “Helps junior UK marketers write scroll-stopping social copy in casual British English.”

3.2 — Write the Instructions

Scroll down to the Instructions box and type your behaviour settings. Think of this like a personality manual. If you followed the steps, then it may well already be filled in for you. This is where the magic happens, so make sure it truly reflects your purpose. Because it is so important, we created a separate guide for this which you can read here. For example:

This GPT is a friendly and culturally aware assistant designed to help junior marketers in the UK write engaging social media copy. It communicates in a casual, approachable tone using British English, including regionally familiar slang and references from across England, Scotland, Wales, and Northern Ireland. It provides clear, supportive guidance to help users improve their writing, offering creative suggestions while keeping brand voice and audience in mind. It can reference UK cultural events, holidays, humour, and idioms to make content feel local and relevant. It avoids Americanisms and ensures that grammar, spelling, and phrasing are aligned with UK standards. The assistant will ask for context when needed (e.g., target audience or platform), and will aim to keep things breezy, witty, and scroll-stopping.

3.3 — Add Conversation Starters

Under Conversation Starters, add 3–4 useful prompts users might click on:

  • “Help me write a tweet for a UK skincare brand launch”
  • “Can you make this Instagram caption sound more British?”
  • “Draft some TikTok captions about a new meal deal”

This helps users jump straight in without typing from scratch.

Step 4: Adding Custom Knowledge (Optional but Recommended)

If you want the GPT to reference your own documents — like brand guidelines or FAQs — follow these steps:

  1. Scroll to the Knowledge section
  2. Drag and drop your files (accepted formats: .pdf, .txt, .csv, .md, .json)
  3. Upload limit is around 20 files at present

Example: Upload a “Tone of Voice Guide.pdf” and your GPT will use it to match your brand style.

Important note: Your GPT can reference but not quote files word-for-word. It learns the content conceptually rather than memorising exact phrases.

We have created a step-by-step guide for the best way to structure your Knowledge files here.

Step 5: Enabling Tools

Now choose which abilities your GPT should have.

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Scroll to Capabilities, and toggle the following:

  • Web Browsing — useful for real-time info like news or trends
  • Code Interpreter — for handling files, calculations, data plots
  • Image Generation — if you want it to create pictures (e.g., Instagram ideas)
  • File Uploads — lets users feed the GPT spreadsheets or PDFs

Select only what’s genuinely useful — too many tools can make your GPT’s responses confusing.

Step 6: Testing Your GPT Thoroughly

Before publishing, have a proper chat with your GPT.

Ask both straightforward and unusual questions to test:

  • Does it maintain the right tone?
  • Does it understand your uploaded files?
  • Does it use tools properly (like making charts or browsing)?
  • Does it clarify things when uncertain or guess incorrectly?

If anything feels off, go back to the Instructions and tweak your wording. Even changing one line can make a significant difference.

Step 7: Create New Action

This function allows you to turn your GPT into a powerful API-aware assistant that can fetch data, trigger services, or complete tasks — all from inside the chat.

This is an optional extra when creating a Custom GPT and is complicated enough to need its own guide, which you can read here.

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If this is your first attempt at creating a Custom GPT, we suggest skipping this step for now and moving on to Step 8.

Step 8: Switch Off Training

You should always consider anything sensitive you share with any AI chatbot. However, its always a good idea to switch off the request to improve the AI models.

Step 9: Publishing Your GPT

At the bottom right, click the “Publish” button.

You’ll be asked to choose:

  • Private — only visible to you
  • Unlisted — only people with your link can access it
  • Public — listed on the GPT Store for anyone to use

Give it a thumbnail image (upload one or use the auto-generated option), choose a category (e.g., Marketing, Productivity), and confirm.

Congratulations! Your GPT is now live and you can view it.

Final Tips for Success

  • 🧹 Keep it focused — One GPT = one clear purpose
  • 🪪 Use your brand voice — match the tone your users expect
  • 🔁 Iterate regularly — update your files and instructions as you learn what works
  • 💬 Share wisely — use private/unlisted first before going public

Happy GPT creating! With these steps, you’ll be up and running with your custom assistant in no time.

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  • Adrian Watkins (Guest Contributor)

    Adrian is an AI, marketing, and technology strategist based in Asia, with over 25 years of experience in the region. Originally from the UK, he has worked with some of the world’s largest tech companies and successfully built and sold several tech businesses. Currently, Adrian leads commercial strategy and negotiations at one of ASEAN’s largest AI companies. Driven by a passion to empower startups and small businesses, he dedicates his spare time to helping them boost performance and efficiency by embracing AI tools. His expertise spans growth and strategy, sales and marketing, go-to-market strategy, AI integration, startup mentoring, and investments. View all posts


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How to Upload Knowledge into Your Custom GPT

Want your Custom GPT to actually know your stuff? Learn how to upload your own documents into ChatGPT’s Knowledge section, with step-by-step instructions, supported file formats, and key watchouts.

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upload knowledge to custom gpt

Your step-by-step guide to making a smarter GPT with your own documents.

Why Upload Your Own Knowledge?

Even the best GPT won’t really sound like you — or know your stuff — unless you teach it. That’s where knowledge uploads come in.

By uploading files (PDFs, DOCs, TXT, etc.), your GPT can:

  • Answer questions based on your business material
  • Speak in your tone and style
  • Cut down on repetitive manual responses
  • Act as a trained assistant, contract reviewer, customer explainer, or internal helpdesk

Think of it as giving your GPT “homework.” You hand it your documents, and it quietly studies them behind the scenes so it can sound smart in front of your users.

Why Upload Your Own Knowledge?

Even the best GPT won’t truly sound like you — or know your stuff — unless you teach it. That’s where knowledge uploads come in.

By uploading files (PDFs, DOCs, TXT, etc.), your GPT can:

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  • Answer questions based on your business material
  • Speak in your tone and style
  • Cut down on repetitive manual responses
  • Act as a trained assistant, contract reviewer, customer explainer, or internal helpdesk

Think of it as giving your GPT “homework.” You hand it your documents, and it quietly studies them behind the scenes so it can sound smart in front of your users.

Step-by-Step: How to Upload Documents to a Custom GPT

Prerequisite: You’ve already created your Custom GPT (via https://chat.openai.com/gpts). You’re now ready to add your own knowledge base by uploading documents.

Step 1: Go to the GPT Builder
Go to https://chat.openai.com/gpts. Click on your Custom GPT and select “Edit GPT.”

Step 2: Find the “Knowledge” Section
In the left-hand menu, select “Knowledge” and click “Upload files.”

Step 3: Add Your Files
Drag and drop or browse to upload your documents. Supported formats include .pdf, .docx, .txt, .md, .csv. You can upload up to 20 files with a combined size of 512 MB. You can ask ChatGPT to help you assess and convert documents into these formats if you need to with this prompt:

I want to use this document inside a Custom GPT as part of its Knowledge section. Please assess the content and do the following:

Identify if this content is suitable to be uploaded directly (e.g. clear, clean, complete), or if it needs to be rewritten, summarised, or broken into smaller chunks.

If the formatting is poor (e.g. tables, layout issues, scanned PDF style), convert it into clean, text-based markdown or plain text format that preserves all meaning and structure.

Remove any unnecessary elements such as headers/footers, page numbers, duplicated content, or visual formatting that won’t translate well into plain text.

Structure the output into a clean, well-labelled text file that can be uploaded into the Knowledge section of a Custom GPT (i.e. .txt or .md format). Use clear section titles and bullet points where appropriate.

Keep all the important content, but make sure it’s optimised for retrieval by a GPT model. That means using simple, clear language and logical structure.

Name the output file appropriately (e.g. “2025_PricingOverview.txt” or “Legal_Terms_Guide.md”).

Please begin by assessing the suitability of the input and then output a clean, upload-ready version.

[Optional Tip (if you’re uploading a file):
Start with:]

“Please assess the uploaded file using the instructions below…” and paste the prompt afterward.

Step 4: Check the File List
You’ll see a list of your uploaded files. Use the trash icon to remove any if needed. You can update this list at any time.

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Step 5: Save and Publish
Click “Save” or “Publish” to apply your changes. Your GPT can now access your uploaded documents to answer relevant prompts.

What Kind of Files Work Best?

Ideal Files:

  • Cleanly written PDFs (guides, SOPs, FAQs)
  • Contracts and legal templates
  • Onboarding documents, pricing sheets
  • Internal wikis (exported to .txt or .md)

Avoid These:

  • Scanned documents with images
  • Slides with only images or no speaker notes
  • Encrypted or locked PDFs
  • Files full of links without explanations

Tip: For web pages, copy-paste the content into a clean .txt or .md file.

How the GPT Uses This Info
Your GPT will search the uploaded documents in real time when a relevant prompt is given. It doesn’t memorise the content — it retrieves from it. It performs best when the material is clearly written and structured.

Watch Outs

  1. No File Structuring = Confused GPT
    If you upload a single giant PDF with 50 topics and poor formatting, the GPT will struggle. Break it into smaller, well-labelled files.
  2. Bad Formatting = Bad Responses
    If your file has unusual fonts, broken tables, or visual layouts (especially common in PDFs), the GPT may misread it. Clean formats like .txt, .docx, or markdown work best.
  3. No Source Citations
    By default, GPT won’t say where the information came from. If this matters, add an instruction like: “Always mention which document you’re referencing.”
  4. File Limit
    You can only upload 20 files per GPT. Curate carefully and consider trimming or combining related documents.

Curating the “Core Knowledge” for Best Results

Ask yourself:

  1. What do I want this GPT to do? Only upload documents relevant to those tasks.
  2. Will someone else use this? Include glossaries or context if needed.
  3. Is this content clear and self-contained? If not, simplify or split into manageable chunks.

Example Use Cases:
LegalGPT: Upload contracts, clause trackers, fallback templates
SalesGPT: Upload pitch decks, product specs, objection-handling guides
HRGPT: Upload company policies, onboarding FAQs

Bonus Tip: Pair With System Instructions

After uploading, adjust your GPT’s instructions to reflect how it should use that knowledge. Example: “You are a helpful assistant trained specifically on SQREEM’s legal contracts and internal SOPs. Always answer using information from the uploaded documents. If unsure, say ‘I’m not certain — please check with legal.’” You can also use the “Prompt Starter” section to load reusable queries.

Updating Your Knowledge Files Later

Return to “Edit GPT > Knowledge” anytime to remove outdated files or upload new ones. Save to apply changes. Your GPT will instantly use the latest content.

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Version Control and Multiple GPTs

You can create multiple GPTs with different document sets, or use file naming conventions to stay organised. Examples:
01_PricingOverview_Q1-2025.txt
02_TOS_Updated_April2025.docx
03_FAQ_InternalOnly.md

What To Do Next

Now that your GPT has your content, test it by asking:
“Summarise our latest pricing model”
“What’s our refund policy?”
“Write a client email using our onboarding flow”
“Check clause 7.3 in the uploaded SOW template”

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