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Customise ChatGPT's tone: warmth, enthusiasm, structure

OpenAI's new ChatGPT customisation controls let users fine-tune AI tone, warmth, and structure, revolutionising how we interact with AI assistants.

Intelligence Desk4 min read

AI Snapshot

The TL;DR: what matters, fast.

OpenAI launched ChatGPT tone controls in December 2025 for warmth, enthusiasm, and structure

2.8 billion monthly users with 22 million paying subscribers demonstrate massive AI adoption

Adult mode planned for early 2026 raises questions about AI safety versus user freedom

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ChatGPT's Personality Revolution: How AI Tone Controls Are Redefining Digital Conversation

OpenAI has transformed ChatGPT from a one-size-fits-all assistant into a customisable conversational partner. The new personalisation controls, launched in December 2025, allow users to fine-tune everything from warmth levels to structural formatting. This shift represents more than technical enhancement: it signals AI's evolution towards truly adaptive communication.

The implications extend far beyond casual chatting. As AI becomes integral to professional workflows, from prompt engineering careers to business optimisation strategies, the ability to match communication style to context becomes crucial.

Fine-Tuning Your AI Companion

The new controls live within ChatGPT's personalisation settings and offer unprecedented granularity. Users can adjust warmth from cool and neutral to notably friendly, whilst enthusiasm ranges from measured and concise to energetic and expressive.

Structural preferences matter equally. The headers and lists toggle determines whether responses arrive as flowing paragraphs or organised bullet points. For professionals creating structured content workflows, this feature proves invaluable.

Emoji frequency settings complete the package, ranging from none to frequent usage. These controls work alongside existing tone presets like 'Professional' and 'Friendly', creating a layered customisation system that adapts to individual communication styles.

By The Numbers

  • ChatGPT reached 2.8 billion monthly active users as of January 2026
  • 22 million paying subscribers represent a 7% conversion rate from free users
  • 3 million custom GPTs were created in just two months during 2026
  • 70-73% of conversations are personal, whilst 27-30% support work tasks
  • 20% of enterprise messages now process through Custom GPTs or Projects

The Adult Mode Controversy

OpenAI plans to introduce an "adult mode" by early 2026, designed to unlock content currently restricted by safety filters. This feature would use age verification to provide mature users with broader conversational latitude.

"These changes respond to user feedback about ChatGPT sounding either overly friendly or too impersonal," according to OpenAI's December 2025 release notes.

The adult mode raises complex questions about AI safety, content moderation, and user freedom. While supporters argue for reduced censorship in private conversations, critics worry about potential misuse. The feature reflects broader tensions in AI development between safety and utility.

This development occurs alongside growing concerns about AI-generated content quality and the need for responsible AI deployment across platforms.

Implementation Strategy

Setting up personalised ChatGPT requires just a few steps:

  1. Access ChatGPT settings through the bottom-left menu
  2. Navigate to the 'Personalisation' section
  3. Adjust warmth, enthusiasm, structure, and emoji sliders to preference
  4. Select an appropriate base tone preset
  5. Save changes, which apply immediately to new conversations

Different use cases demand different configurations. Executive communications might require low warmth, minimal enthusiasm, high structure, and no emojis. Creative projects could benefit from higher enthusiasm and flexible formatting, particularly when developing AI-generated content.

Use Case Warmth Enthusiasm Structure Emojis
Business Reports Low Low High None
Creative Writing High High Medium Moderate
Educational Content Medium Medium High Occasional
Casual Conversation High High Low Frequent

Market Impact and Competition

These personalisation features arrive as ChatGPT faces increased competition. Recent data shows users migrating to alternative platforms, making customisation a strategic necessity rather than mere feature enhancement.

"2025 is the year of personalisation everywhere: ChatGPT now learns across sessions, remembers inside Projects, and adapts tone on the fly," notes StylerGPT's 2026 analysis.

The timing coincides with OpenAI's advertising experiments, suggesting revenue diversification efforts. Personalisation could help retain users who might otherwise switch to competitors offering more tailored experiences.

This competitive pressure extends beyond individual users to enterprise clients, where communication style consistency affects brand representation and professional workflows.

How do I access ChatGPT's new tone controls?

Open ChatGPT, click 'Settings' in the bottom-left corner, then navigate to 'Personalisation'. The new sliders for warmth, enthusiasm, structure, and emojis are available to subscribers across web and mobile platforms.

Can I save different personality profiles for different tasks?

Currently, ChatGPT stores one personalisation setting per account. Users must manually adjust sliders when switching between different use cases, though OpenAI may introduce profile saving in future updates.

What's the difference between tone presets and the new sliders?

Tone presets like 'Professional' or 'Friendly' provide broad communication styles, whilst the new sliders offer granular control over specific aspects like warmth levels and structural formatting within those styles.

When will the adult mode feature launch?

OpenAI reportedly plans to introduce adult mode by early 2026, though no official launch date has been confirmed. The feature will require age verification and aims to reduce content restrictions.

Do these customisation options affect ChatGPT's accuracy or capabilities?

No, the personalisation controls only modify presentation style and formatting. ChatGPT's underlying knowledge, reasoning abilities, and factual accuracy remain unchanged regardless of tone settings.

The AIinASIA View: OpenAI's personalisation push represents a crucial evolution in AI interaction design. While competitors focus on raw capabilities, ChatGPT's emphasis on communication style addresses a fundamental user need: making AI feel less robotic and more human. However, the planned adult mode raises legitimate concerns about content moderation balance. We believe this personalisation trend will become standard across all major AI platforms within 18 months, as users increasingly expect AI to adapt to their communication preferences rather than forcing adaptation to rigid AI styles. The real test will be whether these features enhance productivity or merely create an illusion of relationship with machines.

As AI assistants become more sophisticated, the line between tool and conversational partner continues to blur. ChatGPT's personalisation features represent a significant step towards truly adaptive AI communication, but they also raise questions about our relationship with artificial intelligence. What level of personality do you want from your AI assistant? Drop your take in the comments below.

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We're tracking this across Asia-Pacific and may update with new developments, follow-ups and regional context.

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Latest Comments (3)

Priya Ramasamy@priyaram
AI
21 January 2026

The "casual chat partner" tone setting... will that actually fly with Malaysian users who often prefer a more formal digital interaction, especially with official platforms?

Sophie Bernard
Sophie Bernard@sophieb
AI
11 January 2026

the "adult mode" they're planning for 2026? that's precisely the kind of unregulated frontier the EU AI Act is designed to prevent. opening up content without clear ethical safeguards is a risk, not an innovation. we’ve seen scenarios like this before.

Miguel Santos
Miguel Santos@migssantos
AI
7 January 2026

The new customisation for ChatGPT is interesting, especially the "Headers & Lists" feature. In our BPO operations here in Manila, clear and structured responses are crucial for agent training materials and even customer service scripts when we're integrating AI. If we can get ChatGPT to consistently output highly organised info, that means less time our team spends editing and formatting. This could really streamline our content creation process for AI-augmented workflows. It's all about efficiency for us, trying to stay competitive and keep our agents productive.

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