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    Adrian's Angle: The AI Revolution That's Actually Working (And It's Not What You Think)

    The most effective use of AI in marketing today isn't about full automation, it's about making humans better. With examples from Thailand, Indonesia, and the UK, it shows how AI can enhance human creativity and decision-making. Featuring commentary from Robert Gilby and new data from BCG and Deloitte, the piece underscores a growing trend: human-first AI wins hearts, minds, and market share.

    By Anonymous
    4 min
    Human-first AI in marketing

    AI Snapshot

    The TL;DR: what matters, fast.

    Successful AI implementations in marketing prioritize human involvement over full automation.

    Companies like Tokopedia and McDonald's used AI to analyze data or generate content, but human teams made the strategic decisions and refined the output.

    This human-first approach to AI leads to significant business improvements, such as increased sales and improved customer engagement.

    Who should pay attention: Marketers | Business leaders | AI strategists

    What changes next: Debate is likely to intensify regarding human-centric AI applications.

    Adrian's Angle: The AI Revolution That's Actually Working (And It's Not What You Think)

    Spoiler: It’s not about replacing anyone, it's about human-first AI in marketing.

    Here’s what caught my attention last week:

    A marketer in Thailand turned a silly TikTok trend about ice cream into a 130% sales boost. An Indonesian e-commerce giant processed 7,000 angry customer tweets and transformed them into campaign gold. McDonald’s let AI write stories, then had humans make them actually good.

    What do these wins have in common? Humans stayed in charge.

    The Plot Twist Nobody Saw Coming

    While everyone’s been arguing about whether AI will steal our jobs, the smartest companies quietly figured out the real game: AI doesn’t replace you. It makes you unstoppable.

    Robert Gilby (Disney, Dentsu, Nielsen) nailed it in a recent MartechAi interview:

    The real transformation is human-first. Not model-first. Not automation-first. Human-first.

    The real transformation is human-first. Not model-first. Not automation-first. Human-first.

    And the data backs him up.

    Three Stories That Changed My Mind About AI

    🇮🇩 Indonesia: When 7,000 Complaints Became Pure Marketing Gold

    Tokopedia was drowning in customer complaints on Twitter. Instead of hiring an army of analysts, they fed the chaos to AI for sentiment analysis. But here’s the thing: humans interpreted every insight and redesigned their entire customer response strategy.

    The result? They didn’t just solve problems faster.

    They turned complaints into competitive advantage.

    🇹🇭 Thailand: The Ice Cream Hack That Broke TikTok

    McDonald’s Thailand spotted a viral trend around soft serve mashups. Instead of letting algorithms take over, their team hand-picked the best user content and amplified it with Spark Ads.

    Human curation + AI distribution = 130% sales increase.

    🌍 Global: When AI Writes Stories (But Humans Make Them Human)

    McDonald’s UK/Ireland let ChatGPT create personalized in-store stories. Then human editors rewrote everything to actually sound like humans wrote it.

    The pattern is clear: AI generates. Humans elevate.

    Why “Just Automation-First” Companies Are Missing the Point

    I see it everywhere. Brands rushing to automate everything, thinking speed equals strategy.

    Plot twist: It doesn’t.

    The companies winning with AI aren’t the ones replacing humans fastest. They’re the ones making humans better.

    At SQREEM, our AI finds behavioral audiences without invading privacy. But technology alone isn’t the magic. It’s how our clients’ media teams use those insights: questioning outputs, adding brand context, making strategic calls.

    Real creativity happens when humans and machines work side by side — each amplifying the other’s strengths.se those insights: questioning outputs, adding brand context, making strategic calls.

    That human layer isn’t a bottleneck. It’s the entire point.

    The Numbers Don’t Lie

    Recent consulting data reveals something fascinating:

    → Boston Consulting Group: APAC businesses with scaled GenAI see 25% faster time-to-market

    → Deloitte: Companies with mature AI governance get 28% more employees using AI effectively

    → The mic drop: These same companies achieve 5 percentage points higher revenue growth

    Translation: ROI comes from thoughtful adoption, not just fancy tech.

    What This Means for Your Next Monday Morning

    Stop asking “How can AI replace this process?”

    Because in Southeast Asia, where cultural nuance matters, regulations shift constantly, and audience behaviour varies wildly, context is still king. This is particularly relevant when considering the AI Wave Shifts to the Global South.

    And context? That’s what humans do best.

    The Real Revolution Isn’t What You Think

    The best AI doesn’t replace your team. It upgrades them.

    Every substantial piece I’ve written recently involved AI somehow. Not to write for me, but to sharpen my thinking, or challenge my assumptions. For instance, sometimes I leverage ChatGPT for menial tasks.

    AI is my co-pilot. But I’m still flying the plane.

    Your Turn

    If you’re navigating this shift — whether you’re agency-side, platform-side, or brand-side — I want to hear from you.

    How are you approaching AI adoption? What’s working? What’s not?

    Please share a comment, or slide into my DMs. Let’s compare notes on building something actually human-first! 💪

    Because the future belongs to the companies that figure this out first. This aligns with the idea that AI will not replace you if you evolve.

    What’s your take? Are you seeing human-first AI adoption in your industry?

    Thanks for reading,

    Adrian

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    This is a developing story

    We're tracking this across Asia-Pacific and may update with new developments, follow-ups and regional context.

    Latest Comments (2)

    Manuel Gonzales
    Manuel Gonzales@manny_g_dev
    AI
    2 September 2025

    Spot on, Adrian! It's exactly what we're seeing *dito sa Pilipinas* too, this clever blend of AI augmenting human smarts. Not just full-blown automation, but AI as a proper co-pilot, helping marketers craft campaigns with better insights. That's where the real advantage is, I reckon. Good read.

    Eduardo Chua
    Eduardo Chua@eduardo_c_dev
    AI
    20 August 2025

    Adrian, this is a brilliant perspective. I particularly resonated with the idea of AI making humans *better*, not obsolete. Living here in the Philippines, I often see the push for full automation, especially in call centres. Do you think this "human first" AI approach can genuinely take root in industries like that, where the drive for pure efficiency often overshadows enhancement? It feels like a real battle sometimes.

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